Refunds are only provided in specific situations. Please read carefully before making a purchase.
⚪ 1 — Refund Eligibility
You may receive a refund only if:
• A mistake occurred on our end
• The product is damaged (proof required within 12 hours)
• The product does not work as described (non-account items only)
We may offer a refund or replacement depending on availability.
⚪ 2 — Situations Not Eligible for Refunds
• User mistakes or entering incorrect information
• Change of mind
• Items that worked correctly at delivery
• Issues outside our control after successful delivery
⚪ 3 — Account Purchases
• Accounts are guaranteed to work at the time of delivery only.
• After delivery, we cannot guarantee account safety, access, or longevity.
• No refunds or replacements will be given after delivery for account-related items.
⚪ 4 — Damaged or Incorrect Items
• Must contact us within 12 hours of receiving the item
• Proof is required (photos or video)
• We may offer a replacement or refund depending on the situation
⚪ 5 — Order Cancellations
• Customer-initiated cancellations are not allowed once the order is placed.
• If we cancel an order due to an issue on our end, you will receive a full refund.